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Fortrolighedspolitik
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1. Hvem er ansvarlig for at håndtere mine oplysninger?
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Dette er fortrolighedspolitikken for Pac (Portugal) Ltd, der er en del af Pac4Portugal-mærket ("vi" eller "os"). Dette websted, "Pac4Portugal" -mærket og alle brochurer, der produceres i relation til det, ejes og / eller produceres af os. Vi er ansvarlige for indsamlingen og korrekt håndtering af personlige oplysninger, du indsender. Vi holder dine personlige oplysninger sikre og bruger de oplysninger, du giver, i overensstemmelse med gældende privatlivs- og databeskyttelseslove og vilkårene i denne fortrolighedspolitik.
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2. Hvilke oplysninger indsamler vi?
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Hvis du vælger at foretage en reservation gennem os, indsamler vi de oplysninger, du angiver i forbindelse med den reservation. Opbevaring indeholder sandsynligvis dit navn, fødselsdato, kontaktoplysninger, betalingsoplysninger, oplysninger om personer, der rejser med dig, oplysninger om din reservation og eventuelle yderligere oplysninger, som vi muligvis har brug for for at opfylde dine specifikke rejsekrav. Hvis du vælger at lade din ejendom leje hos os, samler vi oplysninger såsom dit navn, kontaktoplysninger, bankkontooplysninger og detaljer vedrørende den bolig, du ønsker at udleje. Vi indsamler også oplysninger om brug af websteder. Vi gør dette ved hjælp af cookies. For yderligere information om cookies og hvordan vi bruger dem, se vores cookiepolitik .
Hvis du bruger vores mobilapplikationer, indsamler vi muligvis placeringsdata.
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3. Hvordan bruger vi dine oplysninger?
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De oplysninger, du giver, kan bruges på en række måder, for eksempel:
for at gøre det muligt for os at gennemføre din reservation (hvis du bestiller en lejebolig)
for at gøre det muligt for os at annoncere din ferieindkvartering, overføre betalinger til dig og levere relaterede supporttjenester (hvis du udlejer din ferieindkvartering gennem os);
til statistiske formål, når vi vurderer vores udvalg af tjenester
at personalisere gentagne besøg på vores websteder;
at fortælle dig om andre produkter og tjenester, som vi mener kan være af interesse for dig (se afsnit 6 nedenfor);
at styre kundeserviceforespørgsler og
for at hjælpe os med at give detaljer eller oplysninger, som du muligvis har anmodet om.
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4. Hvem vil du dele mine oplysninger med?
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For at give dig de produkter og tjenester, vi tilbyder, kan vi dele dine oplysninger med:
andre medlemmer af vores gruppe af virksomheder og deres tjenesteudbydere (se også afsnit 5)
kredit- / betalingskortselskaber;
vores foretrukne (r) forsikringsudbyder (hvis du køber den personlige rejseforsikringspolice, vi tilbyder); og
andre tredjeparter, som vi muligvis skal arbejde med for at opfylde rejseplaner på dine vegne, for eksempel resorts, administrationsselskaber, villaejere, lufthavnstransportfirmaer, agenter, der leverer oplysninger til Serviço de Estrangeiros e Fronteiras (SEF) og andre leverandører.
vores tredjepartsanmeldelsesadministrator (er), der muligvis kontakter dig for at bede om dine kommentarer til den bolig og / eller tjenester, der er leveret.
Vi kan også videregive dine oplysninger til vores gruppe af virksomheder og udvalgte tredjeparter, så de kan tilbyde dig deres produkter og tjenester eller i forbindelse med ethvert marketinginitiativ, vi har på plads med tredjeparter.
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5. Hvordan administrerer du mine oplysninger?
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Vi kan fra tid til anden udpege andre medlemmer af vores gruppe af virksomheder eller tredjepartsudbydere til at hjælpe os med at styre effektive systemer inden for virksomheden. Nogle af disse systemer kan af operationelle årsager være placeret i lande i udlandet. Vi overfører kun dine oplysninger til tjenesteudbydere, der hjælper med at administrere vores systemer eller i udlandet, hvor vi er overbeviste om, at der er tilstrækkelige beskyttelsesniveauer for at beskytte integriteten og sikkerheden ved enhver information, der behandles og overholdelse af gældende privatlivslovgivning.
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6. Hvornår kan vi kontakte dig i fremtiden?
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Vi vil gerne sende dig oplysninger om vores egne produkter og tjenester såvel som om udvalgte tredjeparter. Vi kan gøre dette via post, telefon, e-mail eller SMS, medmindre du har fortalt os, at du ikke ønsker at blive kontaktet på denne måde. Vi vil altid bede dig om at bekræfte på forhånd, at du er glad for, at vi tillader tredjeparter at kontakte dig via e-mail.
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Hvis du vil ændre dine præferencer i forbindelse med den måde, hvorpå vi kan bruge dine oplysninger til direkte markedsføring, skal du opdatere din brugerpræference eller sende en e-mail til enquiries@pac4portugal.com .
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7. Hvor længe opbevarer vi dine oplysninger?
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Vi har et system med opbevaringsperioder på plads for at sikre, at dine oplysninger kun gemmes, mens de er nødvendige til de relevante formål eller for at opfylde juridiske krav. Hvor dine oplysninger ikke længere kræves, vil vi sikre, at de bortskaffes på en sikker måde.
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8. Hvordan kan du få adgang til og opdatere dine oplysninger?
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Du har ret til at anmode om en kopi af de oplysninger, vi har om dig. Hvis du vil have en kopi af nogle eller alle dine personlige oplysninger, bedes du sende en e-mail til enquiries@pac4portugal.com . Bemærk, at vi muligvis opkræver et mindre administrationsgebyr for levering af disse oplysninger.
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Vi ønsker at sikre, at dine personlige oplysninger er korrekte og opdaterede. Du kan bede os om at rette eller fjerne oplysninger, som du synes er unøjagtige.
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10. Gælder politikken for linkede websteder?
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Vores websteder kan indeholde links til andre websteder, herunder sociale medier, internetanalysesider, tredjeparts mailingsider og andre websteder for at hjælpe din oplevelse med at gå / returnere og mens du er på din bolig. Denne fortrolighedspolitik gælder kun for dette websted, så når du linker til andre websteder, skal du læse deres egen fortrolighedspolitik.
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11. Hvordan opdaterer vi denne fortrolighedspolitik?
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Vi holder vores privatlivspolitik under regelmæssig gennemgang, og vi placerer alle opdateringer på vores webside. Denne fortrolighedspolitik blev sidst opdateret i januar 2018.
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12. Hvem kan jeg kontakte, hvis jeg har spørgsmål om denne fortrolighedspolitik?
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Kontakt os, hvis du har spørgsmål om vores fortrolighedspolitik eller oplysninger, vi har om dig.
Via e-mail: enquiries@pac4portugal.com
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